領導型態、激勵制度、工作滿意度及工作績效之關係－以空軍某基地後勤人員為例

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Title:	領導型態、激勵制度、工作滿意度及工作績效之關係－以空軍某基地後勤人員為例
Other Titles:	THE RELATION AMONG LEADERSHIP STYLES, REWARD SYSTEM, JOB SATISFACTION AND JOB PERFORMANCE: THE SAMPLE OF AIR FORCE LOGISTIC STAFF
Authors:	黃珠金 Huang, Zhu-jin
Contributors:	企業管理系管理科學碩博士班黃國忠
Keywords:	領導型態;激勵制度;工作滿意度;工作績效 Leadership Styles;Job Satisfaction;Job Performance;Reward System
Date:	2012
Issue Date:	2015-01-06 15:58:06 (UTC+8)
Abstract:	在軍中組織結構裡，與社會其他組織差異甚大，軍中有許多任務是經由上級下達命令方式執行的。所以，領導者便扮演了相當重要的角色，除了嚴格督導推行各項業務外，更應運用有效的管理制度使部屬提高其工作績效，並藉由激勵制度影響使部屬願意達到組織目標。本研究在探討「領導型態」、「激勵制度」及「工作滿意度」對「工作績效」的影響，並更進一步以「工作滿意度」為中介，探討其在架構中的中介效果。研究對象為空軍後勤人員，採便利抽樣方式透過問卷調查，發放正式問卷350份，回收322份，有效問卷為298份，有效問卷回收率為85%。　　　本文利用相關及迴歸方法進行分析，結果顯示領導型態、激勵制度、工作滿意度皆對工作績效有顯著相關，而各構面影響工作績效最深的因素分別為轉換型領導、非財務性報酬及工作滿意度。本研究發現，空軍後勤單位領導型態應朝著以多關懷、啟發及與部屬間透過互動與影響的過程形成共識，並輔以例外管理方式改變部屬的認知、態度與行為；接著推展非財務性報酬的激勵制度，從精神層面激勵部屬；另提供訓練、具有多樣性、獨立性高且可控制的有趣的工作，為部屬帶來滿足感。　　In the military, a lot of missions and duties executed by order, is quite a different way from society. Therefore, leadership play a significant role in the military, not only strictly supervises the missions processing, but also efficiently manages the whole system in order to enforce job performance, and achieve the main target by reward system.The main thesis analyzes the performance affect of these compounds whose leadership styles, reward system ,job satisfaction, and job performance, and more important is about the efficiency of job satisfaction as a medium .The thesis of the main object is logistic staff the air force by using random questionnaire survey, formal 350 portions, retrieve 322 portions, and useful 298 portions, the retrieved rate is 85 percentage .　　　The result of the research which is using related and regressive methods, is obviously related job performance among leadership styles, reward system and job satisfaction. The main effect of job performance is the transferred leader, non-finance reward and job satisfaction. Above of all , air force leadership styles must need more concern, edification with managing staff to modify their cognition, attitude and behavior, and let the team develop continuously. Reward system, the spiritual encouragement with non-finance, lets the training more various, independent, manageable and fun, and brings the staff job satisfaction.
Appears in Collections:	[Department of Business Administration, Master/Ph.D Program in Management Sciences] Disserations and Theses(Master and Doctoral Program in Management Sciences)

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