民國96年成立內政部入出國及移民署，觀察近5年職員離調職率節節高升，而職員是機關(構)內的基本成員，倘若離調職率過高，則影響機關(構)的正常運作。因此，了解何種主管之領導風格才能紓解職員工作壓力，使內部凝聚向心、降低離職傾向，進而提升服務品質及行政效率，是移民署值得重視的問題。 本研究之主要目的在於探討主管領導風格、工作壓力、人格特質與離職傾向間的關係及影響。本研究擇定移民署內專勤事務大隊、服務事務大隊及收容事務大隊之各地專勤隊、服務站及收容所等機構之職員為研究對象。研究結果顯示如下：1.領導風格對工作壓力具有顯著影響僅部分成立。2.工作壓力對離職傾向具有顯著影響完全成立。3.領導風格對離職傾向具有顯著影響僅部分成立。4.人格特質對離職傾向具有顯著影響僅部分成立。5.工作壓力對領導風格與離職傾向間僅具有部分中介效果。6.人格特質對工作壓力與離職傾向間未具有干擾效果。 The Immigration Agency was established in 2007. Under the observation of the turnover rate was raising high successively during these five years. The staff members are the foundation of the administrative agency, if the turnover rate is too high, the normal operation of the administration would be effected. Therefore, it is a worthy considerable issue to comprehend which kinds of leadership style can relieve staff member's job stress, condensing the internal centripetal force. Moreover, to reduce the turnover intention, then promotes service quality and administrative efficiency. The main purpose of the research lies in discussing the relations and the influence among the leader style of the chiefs, the working pressure of staff members and the people whose personality characteristic with turnover intention. The target objects of this study are the members of Specialized Operation Corps, Services Affairs Corps, and Detention Affairs Corps in Immigration Agency. The demonstration of findings is as follows: 1. The statement about the leadership style regarding the working pressure has the remarkable influence is partial tenable. 2. It is absolutely establish that the working pressure regarding the turnover intention has remarkable influence. 3. The leadership styles to turnover intention has the partial remarkable influence seems to be only tenable. 4. The statement about personality characteristic regarding to turnover intention has the remarkable influence is partial tenable. 5. The working pressure with turnover intention to the leadership style only has the partial intermediary effect. 6. The personality characteristic with turnover intention to the working pressure has no disturbance effect.
