南華大學機構典藏系統:Item 987654321/18634
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    Please use this identifier to cite or link to this item: http://nhuir.nhu.edu.tw/handle/987654321/18634


    Title: 社會界域與知識創造行為--Enterprise 2.0使用研究
    Other Titles: A Study of Social Boundary and Knowledge Creation Behaviors through Enterprise 2.0 Usage
    Authors: 楊美蓮
    Contributors: 南華大學資訊管理學系
    Keywords: 社會界域;社會距離;知識創造;知識分享
    Social Boundary/Social Distance;Knowledge Creation;Knowledge Sharing;Enterprise 2.0
    Date: 2011
    Issue Date: 2015-02-05 11:23:00 (UTC+8)
    Abstract: 社會界域與知識創造行為：Enterprise 2.0使用研究 資訊科技在支援跨越組織社會結構、時間及地理位置的知識管理活動上，扮演著重要的促進者角色。其中，用於組織中的社會軟體(social software) ─ Enterprise 2.0則被研究者及組織知識管理者賦予高度的期待。認為，Enterprise 2.0可以提供組織知識工作者，捕捉自己在工作當下面對問題時，所做的相關提問及與他人討論過程的經驗，也可以讓使用者隨時隨地去存取。同時，Enterprise 2.0將可作為知識工作者跨越專業、性別、位階、頭銜或是跨部門等社會結構距離，進而產生知識分享及創造的媒介。然而，詭異的是，組織中實體的社會結構距離，例如：專業、性別、位階、頭銜或是跨部門等，是型朔組織知識工作者之間實踐社會互動的強烈力量，亦是互動者作為評估何時、何地、如何參與及如何抽離與他人的互助合作關係，更是用以區別＂我群＂、＂他群＂及決定自己面對＂我群＂、＂他群＂時，開放、封閉或拓展社會界域的的依據。因而，探索並系統性的呈組織使用社會軟體─ Enterprise 2.0，期待知識工作者能經由Enterprise 2.0的使用，跨越組織結構中的社會界域距離，進而讓組織知識工作者經由溝通及協同合作，建構知識社群中的新社會界域，而促進知識創造，累積組織知識資產是極為重要的研究。本計劃將採用紮根理論方法，系統性的梳理出知識工作者在每天的社會互動場域中，如何經由Enterprise 2.0使用，不斷的產生及再製群體的結構，建構社會界域與知識創造行為模式。
    A Study of Social Boundary and Knowledge Creation Behaviors through Enterprise 2.0 Usage Information technology (IT) is viewed as a critical aspect in managing organizational knowledge. Especially, the Enterprise 2.0 is perceived as a new IT invention that supports the knowledge creation and sharing practices that spans across the barriers of organizational structure distance such as departmental, status, position, title, and gender issues. However, the organizational structure distance is a strong boundary that shapes knowledge workers’ social interaction strategies in determining the social boundary of “our” and “other” group, in which they decide when, where, how to interact with others, and how to self-present or self-disclosure. Therefore, it is critical to systematically explore the process of how knowledge workers span over their physical social structure distance in organization and produce and reproduce the new social boundaries through the practices of knowledge creation and sharing via Enterprise 2.0 usage. In this research, the grounded theory methodology is adopted for research goal fulfillment.
    Appears in Collections:[Department of Information Management] NSTC Project

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