本研究旨在探討大學校院圖書館館員組織承諾與工作滿意度之現況，瞭解大學校院圖書館館員組織承諾與工作滿意度之關係，根據研究結果提出建議，供圖書館主管作為改善管理的依據及後續研究之參考，以提高館員之組織承諾及工作滿意程度，進而提升讀者服務品質，發揮圖書館功能。 本研究之母群體為大學校院圖書館館員，依學校區域進行叢集隨機抽樣69所學校，總計發出706份問卷，實際回收 594份，剔除無效問卷16份後，共得有效問卷578份，可用率為81.87％。 本研究採用問卷調查法，並以「大學校院圖書館館員之組織承諾與工作滿意度研究問卷」作為資料蒐集的工具，對研究對象施測。根據大學校院圖書館館員問卷填答結果以描述性統計、獨立樣本t檢定、單因子變異數分析、皮爾遜積差相關分析、逐步多元迴歸分析等統計方法進行處理。資料統計分析後，獲得以下結論：一、 在組織承諾與工作滿意度的現況調查結果，發現大學校院圖書館館員的情感承諾最高，對於目標及利益的義務承諾則較少；對工作性質滿意度最高，對於升遷和立即獎賞方面的滿意度則較低。二、在背景變項差異部分，不同年齡、教育背景和服務學校的大學校院圖書館館員對於組織承諾量表上的得分有顯著差異；不同性別、年齡和職別的大學校院圖書館館員在工作滿意度上有顯著差異。三、組織承諾與工作滿意度兩個向度各層面中，除了「持續承諾」與「工作性質」、「監督」沒有顯著相關外，其他向度均有顯著正相關。四、大學校院圖書館館員的工作滿意度對其組織承諾各向度均有顯著的預測力，整體工作滿意度對組織承諾總量表的預測力為39.3%。 This study aims at exploring the organizational commitment and job satisfaction of university librarians with the result for the reference of library chiefs and to improve the service quality. The study adopted questionnaire survey and treated the librarians in colleges as the subjects with the questionnaire ＂The organizational commitment and job satisfaction of collegiate librarians＂ for data collection. The cluster sampling was conducted based on the area of the colleges .There were total 706 questionnaires released and 594 of them were received which contained 578 valid questionnaires. The recruitment rate was 81.87%. Based on the result of the questionnaire survey, it is analyzed by the methods of Descriptive analysis, independent samples t test ,One-way ANOVE, Pearson product-moment correlation and stepwise multiple regression. The main findings in this study are as follows:1. The emotional commitment is the highest but the goal and obligation are lower;the job satisfaction is the highest but the promotion and reward are lower.2. The different ages、educational backgrounds and colleges reach obvious differences on organizational commitment; the different gender、ages and positions reach obvious differences on job satisfaction.3. All aspects of the result shows obvious correlation between organizational commitment and job satisfaction except lasting commitment、job type and supervision.4. All aspects of the result shows obvious prediction between organizational commitment and job satisfaction, the predictive rate is 39.3% for job satisfaction to the organizational commitment scale.
