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    題名: 「直轄市及各縣市短期補習班資訊管理系統」之使用者滿意度研究
    其他題名: A Study on the User Satisfaction of the short-term cram schools information management system in each municipality directly under the jurisdiction of the Central Government and each county/city
    作者: 歐宏輝
    Ou, Hung-hui
    貢獻者: 資訊管理學系碩士班
    吳光閔
    Kuang-min Wu
    關鍵詞: 結構方程模式;資訊管理系統;科技接受模式
    Technology Acceptance Model(TAM);Structural Equation Modelling(SEM);information management system
    日期: 2010
    上傳時間: 2015-03-16 11:42:22 (UTC+8)
    摘要:   九年一貫課程開始實施,新課程採用「一綱多本」,強調創新教學與多元評量,很多學生與家長對於課程銜接上的不適應問題,常借助於補習班所提供的相關教育服務,也因此補習班於此時快速的增加,有鑑於此,教育部委外建置一套「直轄市及各縣市短期補習班資訊管理系統」提供補習班與民眾之間的便捷管道,但一套新的資訊系統上線均有其困難點,本研究以科技接受模式,來探討使用者對於資訊系統之使用行為,以便了解大多數人對於該系統之感受,提供相關單位日後系統改良之參考。研究中以台南縣境內補習班業者為對象,主要利用結構方程模式來探討研究模型中各假說是否成立及相關構面間之影響程度。   結果顯示,提高認知有用性比提高易用性更能影響使用者之行為意圖。故,相關單位若欲提高人們使用該系統的意願,應要從增加系統在人們心中有用性的程度著手,方可達到事半功倍之效果。
      The curriculum for grades 1-9 uses a "one outline, multiple textbook edition" policy to enhance the creation of new teaching and multiple assessments. There was an issue between the students and parents for the new textbook as the new ingredient, which is not connected to the old ones. They often used the relevant education services from cram schools to help them and as a result, the cram schools became more numerous. For this reason, in order to offer parents and cram school pupils a suitable and convenient website, the education authority has set up a system:「the short-term cram schools information management system in each municipality directly under the jurisdiction of the Central Government and each county/city」by the BOT. However, there still are some problems for people to surf the new website on line. The research uses the Technology Acceptance Model (TAM) to assess users' behaviour and in order to understand how they felt when visiting the web site. This provides information that can be used by the system editor when improving the system in the future. The owners of the cram schools in Tainan county are the subject of this research which uses the Structural Equation Modelling (SEM), to confirm with the Study Model whether each hypothesis has been demonstrated.   The results reveal that the enhanced the perceived usefulness is much better than the perceived ease of use for the former can affect the users willingness to use this website rather than the latter. Thus, if the people in the authority in the relevant departments want people to use the website, they should add more the perceived usefulness from the perceived ease of use and then it could then be more successful.
    顯示於類別:[資訊管理學系] 博碩士論文

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