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    題名: 臺灣區佛教團體運作績效之研究
    其他題名: A Study of the Performance of Buddhist Organizations in Taiwan
    作者: 劉偉業
    貢獻者: 亞洲太平洋研究所
    王祿旺
    Luh-Wang Wang
    關鍵詞: 非營利組織;佛教;佛教團體;運作績效
    non-profit organization;Buddhism;Buddhist organization;performance
    日期: 2000
    上傳時間: 2015-05-12 13:41:16 (UTC+8)
    摘要: 隨著社會的進步與多元化,非營利組織的重要性逐漸上升,對國家經濟、社會的影響日益重要,而非營利組織中最重要組成份子之一的宗教組織在我國的發展非常蓬勃,除了傳統宗教在新信徒的開拓上頗有斬獲,各種新興宗教也如雨後春筍般的紛紛設立。宗教組織不論在人力的吸收,抑或是財力及各種資源的募集上,往往令其他類型的非營利組織望塵莫及。宗教是個人生活重要的一環,也是社會活動的主要現象之一,所以宗教組織規模的茁壯,來自於社會各方信眾的力量及財源的支持,此時倘若不能將宗教的經營績效及自身的品質,具體的呈現給社會大眾與其所支持的信眾,難免會讓人對宗教組織的經營管理與預算支出的管理有所懷疑;本研究選定台灣地區的佛教團體為研究對象,探討在台灣地區的佛教團體對其本身運作績效的認知,及其慣用之衡量績效的指標和方法。 研究結果如下所述:一、目前台灣境內多數的佛教團體肯定組織運作績效的現況,且認同組織內部一定要有績效的評估準則,但並沒有一致性的績效衡量標準。二、就目前實際狀況而言,台灣區佛教團體較肯定的前六項績效指標依序為:工作及活動對社會的貢獻、明確的理念、帳冊是否完備及合法、成員對組織的認同、目標及未來工作的前瞻性,及服務品質;而較不受到重視的後六項績效指標依序為:是否有專職人員、舉辦活動的頻率、在媒體上的曝光率、平均每人的服務成本、資金數額的多寡,及資金孳息的多寡。三、若只考慮「影響團體運作績效的因素」方面,目前影響台灣區佛教團體運作績效的四項因素中,組織的運作是權數較高的因素,其次依序為:組織的運作結果與義工貢獻、組織對社會的貢獻度,以及組織與服務對象的互動關係。四、雖然影響團體運作績效的因素方面以「組織的運作」因素的權數較高,但若考慮影響台灣區佛教團體的九項運作績效因素,權數較高的前兩項分別為內部的現況與組織的運作結果(屬「組織的運作結果與義工貢獻」因素),其次依序為:財務狀況、組織的理念與目標、活動的數量、利害關係人對組織的支持、組織義工的實質貢獻、與外部團體的關係,以及對社會的實質貢獻。五、理論上,非營利組織提供的服務應用於社會上最需要的人,且服務品質應達到至善,讓其存在於社會的意義與目的增加,能夠對社會產生實質的貢獻;但從影響各佛教團體的運作績效因素之多屬性決策分析(A.H.P.法)中卻發現,「對社會的實質貢獻」此一因素的重要性卻是排名在後,因此,佛教團體有必要檢討其原因所在。
    With the development of society , non-profit organizations become more and more important , and they have greater influence on the economics of our nation and society. Religious organizations , one of the most important non-profit organizations , are burgeoning in our country. Besides original religions having more new followers or the gathering of resources , they are difficult for other kinds of non-profit organizations to catch up with. Religion is one important cycle of human life , and one of main phenomenon of social activities , too. Therefore , the growth of the scale of religious organizations and quality of religious organizations cann't be presented to the public and their followers , we will doubt the management of the organizations and their budgets. This research is focused on the Buddhist organizations in Taiwan , and further discusses the degree of understanding of Buddhist organizations in Taiwan towards their own efficiency of performance , and their indexes or methods for measuring performance . The research results are as follows : First , most Buddhist organizations in Taiwan agree with the present efficiency of performance of organizations and the measurements of the efficiency of performance inside organizations . But they don't have consistent assessing measurements of the efficiency of performance . Second , presently , Buddhist organizations in Taiwan agree upon first six indexes of the performance . They are as follows : contributions works and activities to society , clear ideal , legal process of cash inflows and outflow , consensus of members toward their organizations , objectives and future possibilities of work , and the quality of services . The last six less emphasized indexes are : the hiring of regular employees , the frequency of holding activities , the exposure on media , average cost of service of individual , the amount of capital , and the amount of interest of capita , Third , concerning the factors of affecting the efficiency of performance of organizations solely , the running of organizations is the higher-weighted factor among four factors affecting the efficiency of performance of Buddhist organizations in Taiwan currently . Other factors are : the result of the running of organizations and the contribution of volunteers , the degree of contribution of organizations to society , and the interaction between organizations and people to serve . Fourth , though the factor of the running of organizations has more weights , concerning nine factors of the efficiency of performance of Buddhist organizations in Taiwan , the present conditions inside and the running result of organizations have more weights . ( They belong to factors of the running result of organizations and contributions of volunteers ) Other factors are ranked as follows : financial condition , the ideal and objective of organizations , numbers of activities , the support of stockholders to organizations , real contributions of volunteers , relations with exterior group , and real contributions to society . Fifth , in theory , services offered by non-profit organizations should applied to the needy in society , and the quality of services offered should attain perfection to add their value of existence and have real contributions to society . However , according to multi-property decision analysis ( A.H.P. Law ) , the importance of the factor " real contributions to society " is ranked behind . Thus , Buddhist organizations should have a thought upon it .
    顯示於類別:[國際事務與企業學系(亞太研究碩士班,公共政策研究碩士班,歐洲研究碩士班)] 博碩士論文-亞太研究碩士班

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