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http://nhuir.nhu.edu.tw/handle/987654321/21543
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| 題名: | 資訊科技對政府再造之影響－以美國、日本、台灣推動電子化政府為例 |
| 其他題名: | A Study on Information Technology Impact on Reinventing Government: Electronic Government in United States, Japan and Taiwan |
| 作者: | 尤莉雯
You, Li-wen |
| 貢獻者: | 亞太研究所
孫國祥
Kuo-shyang Sun |
| 關鍵詞: | 政府再造;電子化政府;資訊科技
Reinventing government;Electronic government;Information technology |
| 日期: | 2003 |
| 上傳時間: | 2015-06-16 14:51:32 (UTC+8) |
| 摘要: | 1980年代，政府因面臨行政效率不佳、財政赤字、人民需求增加且服務績效不彰等情形而進行政府再造運動，為改善政府效能低落的情況，政府積極的進行各項改革，而資訊科技的快速發展與高度運用也使得政府職能和運作方式產生改變，政府希望透過資訊科技的運用來提升政府行政效率和減少成本浪費，亦希望藉此滿足顧客需求和提升服務績效，因此資訊科技的運用就是要達成建立一個有效率的電子化政府，本文以美國、日本、台灣推動電子化政府為例，說明資訊科技的運用能有效提升政府行政效率效能，並且縮短政府與人民之間的距離，使政府對人民服務的功能得到強化，人民也可以藉由網際網路獲取所需資訊，而政府亦將網際網路和電腦廣泛運用於社會資料的採集與分析，使中央政府能即時、全面地掌握政府的情況，政府與政府間資訊流通與交換的能力也同步增強，並為政府提高行政效能、降低成本、滿足顧客需求、提升服務績效創造了有利的條件。
In the 1980s, most of governments face with administration inefficiency, finance deficit, citizen demand increased and service performance inefficient, lead government proceed with reinventing government movement to improvement government inefficiency. Most of governments positive proceed a variety of reform and information technology quickly development and highly application make government function and operation result change. Most of governments hope through information technology to raised administration efficiency, decrease cost wasted, satiable customer demand and raised service performance, therefore reengineering through information technology intend to a efficient electronic government, this thesis referenced proceed electronic government in United States, Japan and Taiwan, accountable reengineering through information technology could raised administration efficiency, shorten government and citizen’s distance, make government service function strengthening, citizen also could use internet getting their own information, most of governments would widely use internet and computer to data collection and analysis make central government timely and all-sided to grapple government’s situation, government to government’s information current and exchange ability synchronal strengthening, and for government create advantaged condition to raised administration efficiency, decrease cost wasted, satiable customer demand, raised service performance. |
| 顯示於類別: | [國際事務與企業學系(亞太研究碩士班,公共政策研究碩士班,歐洲研究碩士班)] 博碩士論文-亞太研究碩士班
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