網路命題系統使用者滿意度之研究－以某圖書公司網路命題系統為例

NHUIR > College of Management > Department of Cultural & Creative Enterprise Management > Disserations and Theses(Institute of Publishing & Cultural Enterprise Management Studies) > Item 987654321/22623

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Title:	網路命題系統使用者滿意度之研究－以某圖書公司網路命題系統為例
Other Titles:	USER SATISFACTION OF INTERNET PREPARE TEST PROBLEMS SYSTEM
Authors:	張禎容 Chang, Chen-rung
Contributors:	出版事業管理研究所應立志 Li-chih Ying
Keywords:	資訊系統成功模式;網路命題系統;使用者滿意度 Users' satisfaction;Successful mode of information;Network proposition system
Date:	2007
Issue Date:	2015-08-05 16:12:21 (UTC+8)
Abstract:	隨著資訊科技與網際網路的快速發展，使得教育學習型態更具多元化，遠距教學、電腦輔助教學、網路命題系統、線上測驗系統等，電腦e化教學方式對於教學品質有非常正面的助益。在資訊發達的時代，網路命題系統及線上測驗系統可改善傳統命題型態與作答方式，使學習更具互動性、靈活性，網路命題系統提供教師動態出題及對全班學生的學習情形及測驗成績紀錄等查詢功能可使老師掌握學生學習情況，本研究主要目的在探討使用網路命題系統的教師對於此系統的需求，並瞭解其滿意度。　　　　本研究參考過去文獻，以資訊系統成功模式為主，相關理論為輔，參考某圖書公司網路命題系統之特色，建構出本研究架構；問卷調查內容經專家評估與建議設計而成，以某圖書公司網路命題系統為實證系統，希望藉由探討該系統之實施，並針對全國高中職任教計算機概論教師實際使用之情形，分析其滿意度以做為資訊系統未來改善之建議。　　　研究結果顯示，在系統品質、資訊品質、使用情形、服務品質、使用意願、使用者滿意度、淨效益等七個構面都具有顯著相關，表示使用者對於該資訊系統接受度是滿意的。針對同意程度及滿意程度較低之題項做改善，將有助提昇該系統之成效，同時可提供未來新系統推動之參考。　　With the fast development of information technology and the Internet, ways of teaching and learning have come a long way. Long-distance teaching, computer assisted instruction, network proposition system, and online test system have been created accordingly. These electronic or computerized ways of teaching have greatly raised the quality of education. Network proposition systems and online test systems have revised the traditional ways of giving and taking tests， making it more flexible and interactive to learn. The network proposition systems are equipped with an automatic and dynamic generation of test questions. They can record students’ academic performances and test results of a whole class for later inquiry. This study aims to find out users’ needs and their levels of satisfaction. 　　　This study focuses on a sucessful model of information with the aid of relevant theories and documents. The framework of research is based on an existent network proposition system of a publishing company. The design of questionaire has been evaluated and revised by experts. Wth the network proposition system serving as an evidence-based system, this research will assess the implimenation of this system by computer teachers of high schools in Taiwan Meanwhile, referring to the analysis of users’s levels of satisfaction, some advice will be put forward for further improvements in the future.　　　This research includes seven criteria: system quality, information quality, operation, service, readiness for use, levels of satisfaction, and net effectiveness. The study also shows that the seven factors are evidently interrelated. Users’ readiness to accept the system is actually satisfactory. Making improvements on factors of low satisfaction helps to make the system more effective and serves to improve a future system.
Appears in Collections:	[Department of Cultural & Creative Enterprise Management] Disserations and Theses(Institute of Publishing & Cultural Enterprise Management Studies)

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