南華大學機構典藏系統:Item 987654321/29085
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    题名: 雙文化主義、多元智能、跨文化能力及適應力對外派人員跨文化表現的影響：以東道國國民之幫助行為及組織支持之認知為調節變數
    其它题名: The Influence of Biculturalism, Multiple Intelligence, Cross-cultural Competence and Resilience on Expatriate’s Cross-cultural Performance: The Moderating Effect of Host Country Nationals’ Helping Behavior and Perceived Organizational Support
    作者: 桃公俊
    TUAN, DAO CONG
    貢獻者: 企業管理學系管理科學碩博士班
    紀信光;吳萬益
    CHI, HSIN-KUANG;WU, WANN-YIH
    关键词: 組織支持之認知;東道國國民之幫助行為;外派適應力;跨文化能力;多元智能;雙文化主義;跨文化表現
    organizational support;host country nationals’ helping behavior;expatriate resilience;cross-cultural competence;multiple intelligence;Biculturalism;cross-cultural performance
    日期: 2022
    上传时间: 2022-08-31 09:38:01 (UTC+8)
    摘要: 　　在過去的二十年裡，全球化與無國界經濟的趨勢已經邁向一個關鍵時刻，全球人口流動加速，移民增加了一倍以上 , 許多個人和企業正在從事更多的國際任務、旅行、研究交流與合作，從而導致更高水平的全球化。因此，研究學者與實務工作者均將外派人員的成功與否作為國際人力資源管理之重要議題。特別是有哪些因素以及這些因素如何增強外派人員之文化智能及跨文化調適，這些智能又如何進一步影響外派人員在國際環境中的成就，是研究人員最關心的問題，然而，在復雜的國際商業環境中，多元智能（包括文化智能、情緒智能及政治智能）對跨文化能力的影響卻被以往的研究完全忽略了。此外，雖然目前的文獻已證實在國際環境中跨文化能力對於外派成功之重要性，但由於跨文化能力的研究目前仍處於一個新的階段，因此，為了深入了解跨文化能力之影響，有關跨文化能力之構面及其影響力，仍有必要進行更進一步的探討。　　本研究以在台灣、美國、歐盟及加拿大等跨國公司工作之314位外派人員為樣本進行研究 ，分文獻計量分析、文獻回顧、問卷調查三個階段進行。在文獻計量分析中，本研究確定國際管理的四個研究集群，包括跨國公司的策略管理、外派背景、外派管理、及在東道國的適應能力。在文獻回顧中，本研究針對研究缺口提出了 10 個研究假設。本研究之結果顯示，雙文化主義對多元智能有顯著的影響，並可進一步在多元文化環境中提高跨文化能力。跨文化能力可正向影響外派人員之應變能力，並進一步提高了跨文化表現。此外，多元智能部分是促進雙文化主義對跨文化能力影響的關鍵中介變數，跨文化能力與外派人員之適應能力是促進多元智能對跨文化表現影響之關鍵中介變數。最後，东道国人民的帮助行为和组织支持无法增强外籍人士的复原力对跨文化环境中跨文化表现的影响。本研究以上這些發現將對國際管理和外派管理方面提供重大貢獻。
    　　The trend of global integration and the formation of a borderless economy had reached a critical juncture, as global population movement has accelerated significantly and migration has more than doubled over the last two decades. As a result, individuals and companies were engaging in more international tasks, traveling, conducting research, exchanging, and collaborating, which resulted in a greater level of globalization. Therefore, both practitioners and scholars had paid much attention to the success of expatriates and viewed it as an interesting and important theme in the field of expatriate management. Researchers were primarily concerned with what factors and how such factors enhance cultural intelligence and cross-cultural competence, which further influence the adaption and success of the expatriate in an international setting. However, previous studies have completely neglected the impact of multiple intelligence (cultural intelligence, emotional intelligence, and political intelligence) on cross-cultural competence in the complex international corporate environment. In addition, despite the importance of cross-cultural competence for the success of expatriates in the international environment, the research on cross-cultural competence was still in its infancy and extremely complex. Thus, in order to have a deeper understanding of the nature of cross-cultural competence, it was necessary to implemment additional research on the components and influences of cross-cultural competence on expatriate success.　　This study was conducted in three steps, including a literature review, bibliometric analysis, and a questionnaire survey with 314 expatriates who are working in Taiwan, North America, and the European Union as samples. Based on the bibliometric analysis, this study revealed four clusters of research themes including strategic management of the multinational company, expatriate background, managing expatriates, and adaptability to the host country. In the literature review, research gaps were discovered and 10 research hypotheses were developed. Based on the findings from the questionnaire survey, this study results proved that biculturalism has a significant influence on multiple intelligence, which further enhances cross-cultural competency in a multicultural setting. Cross-cultural competence had a significant effect on expatriate resiliency, which in turn enhanced cross-cultural performance. Additionally, multiple intelligence partially mediated the relationship between biculturalism and cross-cultural competence. Importantly, cross-cultural competence and expatriate resilience were serial mediators of the relationship between multiple intelligence and cross-cultural performance. Finally, the helping behavior of host country people and organizational support were not able to enhance the impact of expatriate resilience on cross-cultural performance in the cross-cultural environment. The results of this study contributed significantly to the existing literature in the field of cross-cultural and expatriate management.
    显示于类别:[企業管理學系(管理科學碩/博士班,非營利事業管理碩士班)] 博碩士論文-管理科學碩博士班

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