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    題名: 揭示品牌忠誠度的組成要素
    作者: 林建安
    關鍵詞: behavioral brand loyalty
    attitudinal brand loyalty
    composite brand loyalty
    日期: 2007-12-01
    上傳時間: 2010-12-21 16:31:41 (UTC+8)
    出版者: 南華大學企業管理系管理科學碩士班
    摘要: The primary objective of this study was to verify whether the underlying structure of brand loyalty consists of behavioral, attitudinal, and composite brand loyalty. Two stages of research design were employed to gather data from mobile phone users in the study, including the pre-test to gain insight and to purify measurement of brand loyalty by applying Exploratory Factor Analysis (EFA), and the main study to confirm the underlying structure of brand loyalty by applying Confirmatory Factor Analysis (CFA).This study found that the existence of the multidimensional construct of brand loyalty was confirmed, and that the multidimensional construct unquestionably consists of three distinct dimensions: behavioral brand loyalty, attitudinal brand loyalty, and composite brand loyalty. In other words, the existence of composite brand loyalty revealed a third unique dimension of brand loyalty distinguished from behavioral brand loyalty and attitudinal brand loyalty.
    關聯: 經營管理論叢特刊
    2期(2007)
    顯示於類別:[本校期刊] 經營管理論叢特刊
    [企業管理學系(管理科學碩/博士班,非營利事業管理碩士班)] 經營管理論叢特刊

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