| 摘要: | 由於我國社會民情之需要，我國消防人員工作時間遠超一般職業，加上幾乎所有與民眾生命財產或援助有關之人、事、物，皆屬消防人員之服務範圍，消防工作日益繁重、博雜且充滿危險與挑戰。本研究之目的在了解消防人員之個人屬性及人格特質、工作壓力與工作滿意相互關係之影響，以為政府等有關單位在消防行政方面之參考與改進。 本研究係採問卷調查法，以嘉義地區外勤消防人員為研究對象，以親自遞送的方式發出問卷230 份，回收之有效樣本共213份。所得資料利用敘述統計分析、信度分析、因素分析、獨立樣本T檢定、單因子變異數分析與迴歸分析進行樣本研究。本研究所得到之結論如下:1. 本研究取樣之個人特徵(服務單位、性別、年齡、婚姻、教育程度、工作年資)在人格特質、工作壓力、工作滿意均無顯著差異。2. 人格特質會正向影響工作壓力。3. 工作壓力會負向影響工作滿意。4. 人格特質會正向影響工作滿意。5. 工作壓力在人格特質與工作滿意之間，並無中介效果。
Due to the needs of our society, the working time of the firefighters in Taiwan is much more than the general careers, and almost everything about lives, properties, aids, and things related with the public are belong to the firefighters range of services. The fire-workload are increasing and expanding and full of dangers and challenges. This study is aimed to understand the influences on the relationship of the firefighters’ personal characteristics, personality, job stress and job satisfaction, and it can be the references and improvement in fire administration for the government and other relevant units. In this study, the questionnaire survey methods are adopted. The members of study are from the field firefighters in Chia-Yi. By the way, 230 questionnaires were delivered personally and obtained the 213 valid response samples. We used descriptive statistical analysis, reliability analysis, factor analysis, independent sample T-test, one-way ANOVA, and regression analysis to research the information. The conclusions are described as follows:1. In this sample study, the personal characteristics (place of service, sex, age, marriage, education, the years of work) have no difference on the personalities, job stress and job satisfaction.2. Personality has a positive impact on job stress.3. Personality has a negative impact on job satisfaction.4. Job stress has a negative effect on job satisfaction.5. The research of firefighters, job stress has a mediation effect on the personality traits and job satisfaction. |
