| 摘要: | 資訊通信技術（Information Communication Technology）急速地進步，許多產業都面臨典範移轉（Paradigm Shift），必須不斷求新求變來保持競爭力，公共圖書館雖為非營利機構，但面臨高速網際網路時代所帶來的各種衝擊，仍須跳脫傳統服務型態的窠臼，開發更多創新服務類型，若僅只提升服務品質、美化館舍空間等改善措施，已不能符合居民的期望及社會變遷的需求。因此，為因應全球化發展、永續綠能及智慧科技發展趨勢，公共圖書館必須審視「如何適當的採用數位科技，以協助圖書館發揮功能，達成服務讀者之使命」。 數位科技的引入需要配合傳統公共圖書館的現有介面如館藏、管理及讀者，否則將無法施行。然而數位科技之開發利用，引導學習型態產生重大之變革，也更改人類資訊使用行為。以資訊服務為核心功能之圖書館，該如何面對數位科技，結合暨有之建築空間設施及管理服務模式，配合讀者使用需求，開創新型態之數位化圖書館，是一個急迫且無可迴避之課題。 本研究將藉由探討國內具有典範及指標性公共圖書館的案例，分析現有的室內環境品質監控系統與無線射頻辨識系統(RFID)數位管理的現況，並進行公共圖書館『環境品質舒適度』及『數位科技運用』認知調查問卷及專家訪談，調查分析不同身分社群別對圖書館環境及數位科技化圖書館之使用需求及概念。研究發現受訪者高度認為公共圖書館應更重視環境品質舒適度及數位科技應用與管理等服務介面，整合開發後端管理系統，以提昇整體服務的效能與競爭力。本研究最後並依現行可利用之數位科技規劃出建置模組，以協助提供建置智慧型數位科技公共圖書館之建構參考，以及後續研究題目。
Information communication technology progress rapidly, many industries are facing a Paradigm Shift. They must be constantly innovating and changing to remain competitive. Public libraries are non-profit institutions, however, they are facing the high-speed Internet era with various shocks, they have to escape from the stereotype of traditional service patterns, and to develop more innovative type of services. If and only if they improve their service quality, and beautify the premises space improvements, can be able to meet the expectations of residents and the needs of social trends. Therefore, in response to globalization, sustainable green energy and wisdom of science and technology development trends, those impel library must examine the methods to adopt digital technologies in order to help the library functions well to serve readers. The introduction of digital technology required meeting the library's existing interfaces, such as collection, management and readers, or it will not be able to function. However, the development of digital technology use, and guide the learning styles to produce a significant change, but also more to change human information behavior. Information services for the core function library, how to deal with digital technology, combined with the cum of building space facilities and management services model, with readers demand, digital libraries open innovation type is an urgent and unavoidable subject. Analyzes, this study will explore the domestic case of a model and indicators for public libraries, and analysis of existing indoor environmental quality and radio frequency identification system (RFID) to the current status of the digital management, and environmental quality comfort of the public library ＂digital technology, use of cognitive questionnaire and expert interviews, investigation and analysis not do with the identity of the community on the library environment and digital library needs of science and technology and concepts. The study found a high degree of respondents believe that public libraries should pay more attention to the environmental quality, comfort and digital technology applications and management services interface to integrate the development of back-end management system to enhance performance and competitiveness of the overall service. Finally, and out in accordance with the current use of digital technology planning to build modules to assist build the smart digital technology Public Library Construction of reference, and follow-up research topics. |
