志願服務法執行之研究－以台南市祥和計畫社會福利類志工隊為例

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Title:	志願服務法執行之研究－以台南市祥和計畫社會福利類志工隊為例
Other Titles:	THE RESEARCH OF ＂THE VOLUNTEER SERVICE ACT＂--THE SOCIAL WELFARE VOLUNTEERS OF ＂THE PEACEFUL SOCIETY＂ IN TAINAN
Authors:	朱麗蓉 Chu, Li-jung
Contributors:	非營利事業管理研究所鄭讚源 Tsan-yuang Cheng
Keywords:	志工;志願服務;祥和計畫;志願服務法
Date:	2004
Issue Date:	2015-07-06 16:17:11 (UTC+8)
Abstract:	本研究以台南市祥和計畫社會福利類志工隊、志工督導及志願服務協會督導為研究對象，其目的為瞭解台南市祥和計畫社會福利類志工隊執行志願服務法狀況、志工與志工督導對志願服務法內容之認知與意見、執行滿意度以及對未來參與志願服務意願，並探討志願服務法執行後之問題與建議，研究資料收集採問卷調查與質性訪談，並以描述性統計、信度分析、因素分析、單因子變異數分析、相關分析及迴歸分析等統計方法進行資料分析，其主要研究結果如下：　　　一、對志願服務法內容認知部分　　志工與志工督導對於志願服務法內容認知上皆傾向於「知道」。從志工對整體志願服務法認知差異分析上來看，在育有子女情形、宗教信仰、年齡、教育程度、參與頻率及服務年資部分有顯著差異。於相關分析上，則發現志工對志願服務法認知程度與志工對志願服務法內容意見及對志願服務法執行滿意度上呈正相關。進行逐步迴歸分析可預測志工對志願服務法認知程度之因素主要為「志工對志願服務法意見中之獎懲措施」因素以及「服務年資」因素。　　二、對志願服務法內容意見部分　　　　志工及志工督導對志願服務法內容意見調查發現，志工與志工督導對志願服務法內容意見傾向於「完全贊成」。從志工對志願服務法內容意見差異分析上來看，志工之基本特質與參與狀況對志願服務法內容意見上並無顯著差異。於相關分析上，志工對志願服務法內容意見與志工對志願服務法認知程度上呈正相關。而進行逐步迴歸分析中瞭解可預測志工對志願服務法內容意見之因素主要為「志工對志願服務法認知中之獎懲措施」因素以及「身心障礙福利參與類型」因素。　　三、志工對志願服務法執行滿意部分　　受訪志工對於志願服務法執行滿意度傾向於「滿意」，主要為對機構之滿意。從志工對志願服務法執行滿意差異分析上來看，在性別及宗教信仰上具顯著差異。於相關分析上，則發現志工對志願服務法執行滿意度與志工對志願服務法認知程度呈正相關。進行逐步迴歸分析中瞭解可預測志工對志願服務法執行滿意之因素主要為「對志願服務法認知中有關機構職責」因素。　　四、志工對未來參與志願服務意願部分　　志工對志願服務法執行後之未來志願服務參與意願，以「維持不變」最多。從志工對未來參與志願服務意願差異分析上來看，在性別、宗教信仰及年齡上具顯著差異。於相關分析上，則發現無任何變項與未來參與志願服務上有相關，故從逐步迴歸分析中研究變項對志工未來參與志願服務意願上亦無具預測力。　　五、志工與志工督導對志願服務法之建議（一）提出志願服務法修法必要性（二）落實志願服務法執行　（三）加強志願服務法之宣導與釋義（四）配套子法之制定　（五）志工教育訓練執行問題　（六）志願服務經費之協助　（七）獎勵之公平性與獎勵措施　　　研究者根據研究結果與資料，提出下列建議：　一、由公部門主導成立志願服務法檢討小組，進行本法執行檢討與修法建議工作　二、加強志願服務法之宣導　三、正視志願服務經費編列與補助問題，並規劃志願服務經費補助原則　四、透過落實志工管理工作以提昇志工持續參與意願　五、對志願服務法內容不適宜部分之建議　六、對於志願服務法執行之建議　　The research makes the sampling from social welfare volunteers , supervisors of institution of “ Peaceful Society ” and Voluntary service association in Tainan . The purposes of this research are to understand the excuting of “ The Volunteer Service Act ”, the conscienceous , opinion and excuting satisfaction of “ The Volunteer Service Act ” and continous participation in the future , further to explore the problems and make suggestions of “The Volunteer Service Act”.　　　　The research is adopted the method of questionnaires and qualitative interview . The data analysis methods are descriptive analysis , confidence analysis , factor analysis , indpendentT-test , ANOVA,correlation analysis and regression analysis. Conclusion are as follows:　　　First,the conscienceous of “The Volunteer Service Act”: Volunteers and volunteer supervisors are all inclined to “ conscienceous The Volunteer Service Act”. The six variants include “ whether volunteers have children , religion , age , educational extent , service periodicity and the length of service “ will cause obvious differences on the conscienceous of “The Volunteer Service Act”.The conscienceous of volunteers appear positive correlation with the opinion of “The Volunteer Service Act ” and the satisfation of implementing “ TheVolunteer Service Act ” . Wherein , ” the incentive opinion of The Volunteer Service Act “ and “the length of service”will the predictable cause of the conscienceous of “The Volunteer Service Act”.　　　Second,the opinion of “The Volunteer Service Act”: Volunteers and volunteer supervisors are all inclined to “ agreement The Volunteer Service Act completely ” . The volunteers personal background variants and personal involvement situations will cause no differences on the opinion of “The Volunteer Service Act”.The opinions of “The Volunteer Service Act” of volunteers appear positive correlation with the conscienceous of “The Volunteer Service Act”.Wherein,”the incentive conscienceous of the Volunteer Service Act ” and “disabled service ” will the most predictable cause of the opinion of the Volunteer Service Act . 　　　Third,the satisfation of implementing “The Volunteer Service Act ”: Volunteers and volunteer supervisors are inclined to “ satisfation of implementing the Volunteer Service Act”.The two variants ”sex” and “religion ” will cause obvious differences. The satisfaction of implementing the Volunteer Service Act appear positive correlation with the conscienceous of the Volunteer Service Act. And “ the institution’s duty of conscienceous of the Volunteer Service Act will the most predictable cause of the satisfation ofimplementing the Volunteer Service Act.　　　Fourth,the involvement intention of volunteers in the future: After implementing the Volunteer Service Act,volunteers are inclined to the same involvement intention in the future.The three variants include “sex”,”religion” and “age” will cause obvious differences on the involvement intention of volunteers.But,the involvement intention of volunteers don’t have correlation and prediction with all variants .　　　　Fifth,the suggestion of the Volunteer Service Act from volunteers and volunteer supervisor: 1.It’s necessary to amend the Volunteer Service Act. 2.The institution should implement the Volunteer Service Act certainly. 3.The government should publicize and interpret the Volunteer Service Act. 4.The government should enact the Volunteer Service Act regulations. 5.To solve the volunteer training problems. 6.The government should pay subsidy to the institutions. 7.Volunteers hope that having fair incentive.　　　　　According to the conclusion of this research,some suggestions are as follows: 1.The government should organize the Volunteer Service Act examine group to examine and amend the the Volunteer Service Act. 2.The government and the institutions should publicize the the Volunteer Service Act. 3.The government should pay much attention to arrange and plan budget and subsidy systematically. 4.The institution should implement volunteer management to improve volunteer’s involvement intention. 5.The researcher makes some suggestions about the Volunteer Service Act and regulations. 6.The researcher makes some suggestions about the Volunteer Service Act and volunteers management.
Appears in Collections:	[Department of Business Administration, Master/Ph.D Program in Management Sciences] Disserations and Theses(M. A. Program in Nonprofit Organization Management)

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