教育政策更迭頻繁，家長參與學校事務日益普遍，再加上少子化現象，家長與社會對老師的期待不斷提高，關切孩童的家長過度要求或干預老師教學，使得老師的地位不再如以往崇高，而如何建立良好的親師關係是現今老師必備的專業能力。科技日新月異，即時通訊軟體的掘起為親師互動開闢了一個便利的溝通管道，親師可透過即時通訊軟體進行意見溝通交流、教養觀念分享，並進而發展親師夥伴關係，幫助學童正向成長。 本研究採用便利性抽樣，收集嘉義縣國小教師持續採用即時通訊軟體進行親師溝通意圖問卷資料，回收285份問卷，有效樣本數190份，有效回收率66.67%，以SPSS19.0及SmartPLS2.0來分析國小教師自我效能、情緒勞務負荷在持續採用即時通訊軟體進行親師溝通意圖的關係。 本研究經問卷調查後發現，教師自我效能會正向影響情緒勞務負荷及確認程度，情緒勞務負荷會正向影響確認程度，確認程度會正向影響知覺有用性及滿意度，知覺有用性會正向影響滿意度和持續使用意圖，滿意度會正向影響持續使用意圖。 With the education policy changing frequently, the increasingly common participation of parents in school affairs and the low birth rate phenomenon , the expectations for teachers from parents and the society are getting higher and higher. Parents concerned about their kids make excessive demands or interfere with teachers in teaching, which makes the status of teachers no longer as prestigous as before. And knowing how to establish a good parent-teacher relationship is a necessary professional competence for teachers today.Technology renews and changes daily. The rise of instant messaging software has opened a convenient channel for parent-teacher interaction. Through instant messaging software, parents and teachers can communicate and exchange opinions, share parenting ideas and furthermore develop a parent-teacher partnership and help students grow positively. This study uses convenience sampling, collects questionnaires on the continued use of instant messaging software by elementary school teachers in Chia Yi County and analyzes the relationship of self-efficacy and emotional labor load to the intention to keep using instant messaging software in parent- teacher communication. 285 questionnaires are returned. 190 copies are valid samples. And the valid return rate is 66.67%.This analysis is carried out in SPSS19.0 and SmartPL2.0. After a questionnaire survey, this study results include: Teacher’s self-efficacy has a positive and significant effect on emotional labor load and confirmation on using instant messaging software; Emotional labor load has a positive and significant effect on the confirmation; Confirmation has a positive and significant effect on the extent of perceived usefulness and satisfaction; Perceived usefulness has a positive and significant effect on the extent of satisfaction and teachers’ continuance intention. Satisfaction has a positive and significant effect on teachers’ continuance intention.
